Personable Care

Hello Barb,

You are terriffic!  Excellent service and personalable care.  I appreciate it and have a great day!

Randy

Fast Shipment

Hi Pete,
 
I just wanted to Thank You profusely for the lightning fast shipment of espresso over the weekend!!  It is nice to find a small company who provides the fast, friendly customer service that you have shown and continue to show.  It does not go un-noticed!
 
Have a great week!

Renee

Smell-O-Vision?

Pete,

Love your videos!  I just wish You Tube had a Smell-O-Vision option– then I’d be in heaven.  It looks quite automated, but clearly you’re the artist at work here.

Thanks for the coupon offers.  We’re well stocked through January, otherwise we’d accept the generous offer.
Ann

Best Coffee in Town

Good Morning Pete,
 
I just (minutes ago) placed an order for 25 lbs of Raging Bull Espresso.  Could you please ship this order asap?  I meant to order it Sunday and get onto your Monday roasting schedule, but it slipped my mind.  Compliments on your coffee yet again.  We’ve heard it rumored that we have the best coffee in town! (but Shhhhh I don’t think the other 2 coffee houses would like that much!)
 
Thanks Pete!

Renee

Low Prices and Great Service

Hi Pete,  I needed to post this rave!!

I ordered an assortment of 1 lb. bags of 6 varieties, half FTO coffees. They are all so awesome!!! We are ruined on purchasing retail store coffee forever. I also received 1 lb. of your Kona beans and that is by far the most flavorful Kona I have ever had. Thank you for your low prices and great service!

Mike

Best Coffee They Ever Had

Coffee for Soldiers program is a big hit in Iraq!   We got the following back from a satisfied  Sailer.

Hey Pete,

I just wanted to write you and thank you again for what you did for me. All the guys have been telling me that the coffee you sent was the best coffee they had ever had! There were some guys that weren’t even coffee drinkers, but once they tried yours they were hooked!

Thank you for providing smiles on the guys faces. I think if they had it their way, they would have a warehouse full of your coffee! It went
faster than I thought it would.

Thank you so much for everything.

Tommy

Nothing Short of Awesome

Barb,

Thank you for waiving the low order fee.  This was my first time ordering from your company.  We just received the coffee and had our first taste of it and you have a very satisfied customer that will definitely be returning. I have ordered from other online bean companies but I must say the taste and aroma of your coffee is nothing short of awesome. 

Roger

Coffee For Soldiers Comment

We sent about 19 lbs of coffee to this soldier to distribute to his fellow soldiers.

Good morning Pete,

I am writing this e-mail with lump in my throat and a tear in my eye.
You have done an amazing thing! Words cannot describe how much this means to us. We will think of you every time we take a drink of the coffee you sent. You are our Santa Claus!

Very warm wishing to you and yours this new year and all throughout 2010! You have brought a lot of smiles to many faces.

Thank you, Thank you, Thank you!

Sincerely,

Tommy

Your Coffee makes Terrific Christmas Gifts

Thanks, your coffee makes terrific Christmas gifts!!

Jill

Customer Service Touch I Like

Dear Barb,

I thank you for receiving my order so soon.  You have the customer service touch that I like including your personal “Thank you” on invoice included.  I wish you much success and look forward to referring you to other as well as reordering myself.  I haven’t had the chance to try any of the coffee yet but look forward to it. 

Have a great merry Christmas,
Sincerely
Randy