What Do You Think of TrustPilot
Monday, March 21, 2011
I want to ask you our customers your opinion on TrustPilot. I found them to be a small but growing company based in Denmark that bases all of their business on trust and a safe and secure web site. I got a rather disturbing email from a customer complaining about us using a company from Denmark and I should use a US based one. I tried to find one that will integrate with my web site to no avail, the ones I did find wanted too much money for me to use them. So I went with TrustPilot and have had pretty good success so far.
Here is the text from the email I got:
I am not trying to outsource anything other than a website rating company. The following may not be the response you wanted but email is so impersonal. I felt compelled to respond. Reread your email too. Your point would have been taken with a little less bashing of me and my business.
I am a US Army Vet that has served my country and I was assigned to a few task forces that were partnered with the Dutch (Holland) Marines. I am very proud of a marksmanship badge that I earned from the German army while stationed in Germany, the Schutzeneer, it’s the hardest of any armies to earn and I was 1 of only 2 perfect scores that day. Just showing how much the US Army combined with other countries, or at least we used to, before all the unilateral strikes we took against Iraq, not that that was wrong just different policy.
If you feel that me being a US Army vet that is now the Commander of my American Legion Post 227 here in Spring Valley WI is a non US friendly business then thats too bad. I served and am still serving MY Country the United States of America as an American Legion member, what are you truly doing for your country now? Bad mouthing my business is NOT the right thing to do!!!
The business rating companies in the US want way too much money for a SMALL Mom and Pop business to afford. They only want the big box brand named companies, I looked and looked for a US site that has the same as this one. if you can recomend one that offers a free trial and then a low monthly fee than I will switch before my trial is up with TrustPilot. I may stop it anyway, I just felt they desrved a shot at the little bit I can afford.
Our Coffee Barn
N8346 County Road I
Spring Valley WI 54767
