Frequently Asked Questions
We are going to start a FAQ page or pages if it takes more than one page. Use the Contact Us Page to send us questions.
- Question: Can I combine Wholesale and Retail orders? Answer: Yes and No, the 2 stores have seperate databases and each requires there own account. You can place an order on each store and ask to have them combined in the comments section during checkout.
- Redeem Gift Vouchers: Did you recieve a gift voucher and not know how to redeem it? Here is a screen shot of the Onepage checkout.
Notice the check box to use voucher is checked, that’s it after you click on the link in the voucher Email. Easy! - What does SWP and MWP stand for? Answer: SWP stands for Swiss Waer Process and MWP is Mountain Water Process. Decafination processes, the MWP is done in mainly Mexico and Colombia, the SWP is done in Switzerland or at least follows the process they use, I am not sure of the locations. No chemicals are used in either process.
- What does OCB mean? Answer: Our Coffee Barn
- Where is your Espresso Equipment? Answer: We pulled it from our sites stores, we just did not sell enough espresso equipment to justify the work to maintain the listings on our site. We are still selling them, just via phone now though.



